PRIVACY POLICY OF UNREAL SOLUTIONS

Unreal Solutions (“we”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy describes the types of information we collect, how we use it, how we safeguard it, and your rights. By using our website and services, you agree to the Terms of Service and this Privacy Policy.

If you do not agree with this Policy, please discontinue use of our website and services.

1. INFORMATION WE COLLECT

Personal information

  • Full name, email address, phone number, company name, job title
  • Billing and payment details for purchases or services

Technical & usage information

  • Device details, operating system, time spent, navigation paths
  • IP address, approximate location, language settings, and preferences
  • Cookies and similar technologies for analytics and personalization

Project & business information

  • Prices, design assets, content, and project details you provide for collaboration
  • Communication history related to ongoing or past projects

We do not intentionally collect sensitive personal data (such as health, religion, or political views). If you provide it voluntarily, we process it according to this Policy.

  • We do not collect biometric identifiers
  • We do not collect precise location unless you grant permission

We collect information directly from you, through your device and browser, and from third parties where permitted.

2. HOW WE USE YOUR INFORMATION

  • Providing services, delivering proposals, mockups, apps, and digital products for you
  • Managing invoices, payments, accounting, and internal administration
  • Communication by email or messaging tools, updates, and important announcements
  • Personalizing and improving the website, content, and user experience
  • Analytics to understand usage, troubleshoot issues, and prevent abuse
  • Compliance with legal obligations and enforcement of agreements

Legal & Compliance: To comply with applicable laws, regulations, or service agreements.

3. COOKIES & TRACKING TECHNOLOGIES

  • We use cookies, pixels, and analytics tools (such as Google Analytics) to improve performance and measure traffic
  • Some cookies are essential for core functionality
  • You can manage or disable cookies through your browser settings; some features may not function properly without them

You can learn more in our Cookies settings.

4. DATA SHARING & DISCLOSURE

  • Service Providers: Trusted partners providing hosting, payment processing, analytics, communications, and project management tools
  • Business Partners: When collaborating on joint projects with your consent
  • Legal Authorities: When legally required or to protect our legal rights
  • We do not sell or rent your personal data
  • All third parties are contractually obligated to keep your data safe and use only for the purposes instructed by us

5. INTERNATIONAL DATA TRANSFERS

  • As a digital agency, we may store and process data in servers located outside your country of residence
  • Where we transfer data internationally, we rely on recognized data transfer mechanisms, including standard contractual clauses

6. DATA RETENTION

  • We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy
  • Project and account data are kept for at least 3 years after project completion unless requested otherwise
  • Financial records are retained in compliance with tax and accounting laws
  • Marketing data is deleted upon request or at routine intervals

7. YOUR RIGHTS

  • Depending on your location (e.g., EU, UK, US, or other jurisdictions), you may have the right to request access, correction, or deletion of your data
  • Rectify inaccurate or incomplete information
  • Request a copy of your data (“data portability”)
  • Request deletion (“the right to be forgotten”)
  • Object to or restrict processing based on legitimate interests
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with a supervisory authority

8. DATA SECURITY

  • We use industry-standard measures including encryption, firewalls, and secure servers to protect your data
  • While we strive to protect your information, no method of transmission or storage is 100% secure

9. THIRD-PARTY LINKS

  • Our website may contain links to third-party websites, plugins, or applications
  • Clicking on those links may allow third parties to collect or share data about you
  • We are not responsible for the privacy practices of third-party sites

10. CHILDREN’S PRIVACY

  • Our services are intended for individuals 16+ years of age
  • We do not knowingly collect data from children
  • If we become aware that we have collected such data, we will delete it promptly

11. CONTACT INFORMATION

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Unreal Solutions

Email: [email protected]

Website: unrealsolutions.dev

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. We encourage you to review this page periodically for the latest version.

Effective Date: Sep 2025

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Privacy Policy | Unreal Solutions